FAQs
The delivery can happen in 2-3 business days, based on stock on hand. If we don't have stock, it may take 15-20 days to get the expected product.
Yes. We are offering 100% COD (Cash on Delivery) service in every purchase. You also can pay first at any amount of valued products If you want.
Yes. You can.
You can pay using any Credit Card or Debit Card at the time of purchase, from the payments page.
No. You can buy on Third Steps site as a guest
Yes. But you should follow our Return & Refund Policy thoroughly.
One of my items is past the expiration date . In case you find quality issues after opening your Third Steps delivered package, please write your grievance to info@thirdsteps.shoes or contact us at our Customer Care helpline at -------
Yes. We will notify you in every step of your placed order by mail or phone number.
Yes, you can cancel an order, any time before your order has been dispatched for delivery. In order to cancel order, you should contact our customer care service over phone by ------------------------
If you wish to exchange the item, you will have to return the product and place a fresh order on our website. Also you can have a trial before final purchase if you have doubts about size.
You can return it instantly. But know thoroughly how to return and get a refund by our return & refund policy.
